Kimera Wellness Spa Salon Privacy Policy

Kimera (“Kimera,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains the types of information we collect from and about you when you visit our website https://kimera.in/ and how we use, disclose, and protect that information.

Effective Date: 12/06/2020

At Kimera, operated by KB SPA SALON LLP, we value your privacy and are committed to protecting your personal information.

1. Business Information

KB SPA SALON LLP

3rd Floor, 17/N, Bhagyalakshmi Square,

18th Cross, Between 17th & 18th Main,

Sector 3, HSR Layout,

Bengaluru, Karnataka – 560102, India

📞 Phone: 9740538447

📧 Email: Hsrlayout@kimera.in

2. Information We Collect

We may collect the following information:

•Name, phone number, and email address

•Appointment and service details

•Payment-related information (processed securely via payment gateways)

•Website usage data such as IP address and browser type

3. Use of Information

Your information is used to:

•Book and manage appointments

•Process payments and generate invoices

•Communicate service updates and confirmations

•Comply with legal and GST requirements

•Improve our services and website experience

4. Payment Security

All online payments are processed through secure, PCI-DSS-compliant payment gateways.

We do not store your card, UPI, or banking details.

5. Data Sharing

We do not sell or rent your personal data.

Information may be shared only with:

•Payment gateway providers

•Legal or regulatory authorities when required by law

6. Cookies

Our website may use cookies to enhance user experience and website functionality.

7. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

8. User Rights

You may request access, correction, or deletion of your personal data by contacting us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Governing Law

This Privacy Policy is governed by the laws of India, with jurisdiction in Bengaluru, Karnataka.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

📍 KB SPA SALON LLP

📞 9740538447

📧 Hsrlayout@kimera.in

1. Information We Collect

We collect two types of information from and about you:

Book an appointment online
Sign up for our email list
Contact us with a question or request

2. Use of Information

We use the information we collect from and about you for the following purposes:

To process and fulfill your appointment requests
To send you appointment confirmations and reminders
To send you marketing and promotional communications, if you have opted-in to receive them
To personalize your experience on the Website
To improve the Website and our services
To analyze trends and usage patterns
To comply with the law

3. Disclosure of Information

We will not sell, rent, or lease your personal information to third parties. We may share your personal information with third-party service providers who help us operate the Website and provide our services, such as appointment booking systems and email marketing platforms. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your personal information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend the rights or property of Kimera or others.

4. Data Security

We take reasonable steps to protect the information you provide to us from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

5. Cookies

We may use cookies on the Website. Cookies are small data files that are stored on your device when you visit a website. We use cookies to track user activity on the Website and to remember your preferences. You can choose to disable cookies in your browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Website.

6. Your Choices

You have the following choices regarding your information:

You can choose not to provide us with any personal information. However, this may limit your ability to use certain features of the Website.
You can opt-out of receiving marketing and promotional communications from us by clicking the "unsubscribe" link in any email you receive from us.
You can request access, update, or delete your personal information by contacting us at +91 99451 13150 or saurav@kimera.in

7. Children's Privacy

The Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at +91 99451 13150 or saurav@kimera.in. We will delete any personal information that we have collected from your child.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to the Privacy Policy on the Website. We encourage you to review the Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at – +91 99451 13150 or saurav@kimera.in

10. Compliance with Indian Law

This Privacy Policy is designed to comply with the Information Technology Act, 2000 and other applicable laws in India.